Privacy Policy

Information you give us

• Account details — username, email address, first and last name, and a hashed password. We never store your password in readable form.
• Phone number — if you choose to add one. Used for verification codes and, only if you opt in, SMS notifications.
• Listing content — property address, price, description, photos, and the contact phone or email you attach to a listing. Listings are public by design.
• Inquiries and messages — your name, email, optional phone, and the message text when you contact a lister. Guests can message without an account; we store the name and email given at that time.
• Saved searches and alert preferences — the criteria you save and whether you want email or SMS alerts.
• Waitlist signups — your email and requested city if Listojo is not yet open where you are.

Information collected automatically

• Activity on listings — which listings you view, click, save, reject, or contact. We use this to rank results and improve match quality. It is tied to your account when you are signed in.
• Approximate location — only if you allow your browser to share it. We convert the coordinates to a city name to show nearby listings, and we do not store the raw coordinates as part of your profile.
• Session and security data — cookies that keep you signed in, protect forms against cross-site request forgery, and distinguish real visitors from bots.

• To run your account and keep you signed in.
• To publish the listings you post and deliver inquiries to the right lister.
• To calculate match scores and rank search results against what you told us matters.
• To send transactional messages — inquiry notifications, verification codes, and saved-search alerts you asked for.
• To prevent spam, fraud, and abuse.
• To fix problems and understand which parts of the product work.

We use service providers to operate Listojo. Each acts on our instructions, receives only what it needs for its specific function, and is not permitted to use your information for its own purposes. The categories are:

We will name the specific providers in a category on request — email us at the address in section 8.

We may also disclose information if required by law, or to protect the rights and safety of our users. If Listojo is ever acquired, data may transfer as part of that transaction, and we will say so before it does.

• Access and correction — you can view and edit your profile and listings at any time from your account.
• Deletion — you can delete individual listings yourself. To delete your account and associated personal data, contact us and we will action it.
• Notification settings — email and SMS alerts are opt-in and can be turned off in your account. Transactional messages tied to an active inquiry may still be sent.
• Location — browser location sharing is optional and controlled by your browser permissions.

Texas residents have rights under the Texas Data Privacy and Security Act, including the right to know what we hold, to correct it, to delete it, and to appeal a refusal. Residents of other states may have comparable rights. We honor these requests regardless of where you live.

We keep account data while your account is open, and listing and inquiry records for as long as needed to operate the marketplace and meet legal obligations. Deleted listings may persist in backups for a limited period before being overwritten.

Traffic is served over HTTPS, passwords are hashed, session cookies are secure and HTTP-only, and the database is managed with encrypted storage. No system is perfectly secure, and we cannot guarantee absolute security.

Listojo is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has given us data, contact us and we will delete it.